This module describes the JTAC support model, how to navigate Juniper Support Portal and other tools, and describes the RMA process.

Lab 7: Walk-Through of JTAC Support Portals

This module is part of the Juniper Technical Support Fundamentals On-Demand course. You must purchase the full course, or have an All-Access Training Pass, to access this course module. Add this module to your shopping cart to purchase the full course.
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Difficulty Level: Foundational