This module lists the expected technical capabilities and behaviors of a technical support engineer.

This module is part of the Juniper Technical Support Fundamentals On-Demand course. You must purchase the full course, or have an All-Access Training Pass, to access this course module. Add this module to your shopping cart to purchase the full course.
View Full Course: Juniper Technical Support Fundamentals On-Demand
Full Course Price: $2,000 USD
Purchase Includes: 365 Days of Access
Difficulty Level: Foundational