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Service Now: An Introduction to Juniper Networks Service Automation (WBT)

 
Service Now: An Introduction to Juniper Networks Service Automation (WBT) 
Service Now: An Introduction to Juniper Networks Service Automation (WBT)
About this Course
Reducing downtime and operational expenses are two of the most critical needs facing network operators today. Juniper Networks Service Automation is a solution that has been specifically designed to address these needs. Junos Space Service Now is the center point of the Juniper Networks Service Automation solution. Junos Space Service Now allows you to automatically detect incidents, collect diagnostic data, and simplify incident escalation. This application also automates inventory management, thus reducing time spent in manual asset tracking. In this course, you’ll learn how you can use Junos Space Service Now to make your network operations simpler, more reliable, and more cost-effective.


Course Objectives

This program is designed to help network engineers understand:
  • The features and benefits of Service Now
  • How Service Now fits into the Juniper Networks service
  • automation solution
  • How to configure a Junos Space appliance and Service Now
  • How to use Service Now to automate services

Course Contents

  • Section 1: Overview
  • Section 2: What Is Service Now?
  • Section 3: Where Service Now Fits in
  • Section 4: Configuring the Junos Space Appliance
  • Section 5: Service Now Basics
  • Section 6: Configuring a Service Now Application
  • Section 7: Using Service Now
  • Section 8: Summary and Resources