Juniper Technical Support Fundamentals (JTSF)

Juniper Technical Support Fundamentals (JTSF) 
This two-day course provides students with the foundational knowledge required to work in a Technical Support Engineer role. This course is for those with no Junos experience and are new to, or interested in pursuing, a Technical Support role. The course summarizes technical support concepts and provides a basic introduction to Juniper products and software. Key topics within this course include technical support concepts, networking, Linux fundamentals, troubleshooting process, soft skills, and basic introduction to Juniper products and software. This course uses the Juniper cSRX Container Firewall and Containerized Routing Protocol Daemon (cRPD) devices in the lab and is based on Junos OS Release 22.1R1. Also included in the lab is a student desktop (running Ubuntu 20.04.4 LTS). Looking for troubleshooting training? Check out our Junos Troubleshooting course.


Additional Details
Schedule
  Below is a list of scheduled dates when this event will take place. Some events require registration for attendance so you will need to click on the date for more information regarding the specific event.

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Date  Subject Region Location Facilitator Language Status
7/17/2023 7:30 AM PST Juniper Technical Support Fundamentals (JTSF) - ILO Americas (AMER) Instructor-led Online Juniper Networks English Open
7/31/2023 9:00 AM CET Juniper Technical Support Fundamentals (JTSF) - ILO Europe, Middle East and Africa (EMEA) Instructor-led Online Juniper Networks English Open
9/18/2023 7:30 AM PST Juniper Technical Support Fundamentals (JTSF) - ILO Americas (AMER) Instructor-led Online Juniper Networks English Open